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Blocked?

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Blocked?
After many, many attempts to sign on with new temp password I'm reaching out for help. When I try with new temp pass I'm told unable to process. Please advise.

Regards, Gregg
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Re: Blocked? In reply to
May I add the system has my user name as Capt G and my current email but simply won't let me in with the temp pass words.
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Re: Blocked? In reply to
Ok, I'm guessing useing Capt G and not my name is the issue. After trying to sign in with my name am told I can't because my email is already being used....please clear my old info so I can register with my name.