Bill Ferrar
Well-known member
I have an avery finisher dog blind and one of the rods broke.
I though it would be an easy repair, sending in back and having them fix it.
As it turns out avery does NOT FIX the dog blinds. Now keep in mind I paid good money for the blind and now it is useless.
I spoke with the costomer service rep and was told if it was under warranty they would replace it.
But it is not under warranty so they will not fix it and charge me. I asked if they would allow me to return it and charge a service charge and replace it. They do not do that either.
Does this seem right???
I am really upset with the customer service or lack of customer service.
Please let me know what you think of avery customer sevice.
I though it would be an easy repair, sending in back and having them fix it.
As it turns out avery does NOT FIX the dog blinds. Now keep in mind I paid good money for the blind and now it is useless.
I spoke with the costomer service rep and was told if it was under warranty they would replace it.
But it is not under warranty so they will not fix it and charge me. I asked if they would allow me to return it and charge a service charge and replace it. They do not do that either.
Does this seem right???
I am really upset with the customer service or lack of customer service.
Please let me know what you think of avery customer sevice.