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You might point out to the manufacturer that return customers are 75-90% of a company's business not to mention word of mouth advertising. Sorry to hear of you experience since I always try to cheer on American manufacturers. Unfortunately a quality culture does not exist in every company today. RM
 
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RM Anderson said:
You might point out to the manufacturer that return customers are 75-90% of a company's business not to mention word of mouth advertising. Sorry to hear of you experience since I always try to cheer on American manufacturers. Unfortunately a quality culture does not exist in every company today. RM
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I tried to work with this customer and he couldn’t be pacified. We work with our customers every day to make sure they are satisfied. Trust me when I say I’ve worked with this guy and he just can’t be satisfied. I tried.
 

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FourRiversCo - Broc said:
I tried to work with this customer and he couldn’t be pacified. We work with our customers every day to make sure they are satisfied. Trust me when I say I’ve worked with this guy and he just can’t be satisfied. I tried.
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My apologies Broc and my bad for passing judgment without hearing the other side.
RM
 
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