I tried to work with this customer and he couldn’t be pacified. We work with our customers every day to make sure they are satisfied. Trust me when I say I’ve worked with this guy and he just can’t be satisfied. I tried.You might point out to the manufacturer that return customers are 75-90% of a company's business not to mention word of mouth advertising. Sorry to hear of you experience since I always try to cheer on American manufacturers. Unfortunately a quality culture does not exist in every company today. RM
My apologies Broc and my bad for passing judgment without hearing the other side.I tried to work with this customer and he couldn’t be pacified. We work with our customers every day to make sure they are satisfied. Trust me when I say I’ve worked with this guy and he just can’t be satisfied. I tried.